SmartCare™ – the Right Tool for Home Health’s New Reality

AI

SmartCare™ Augments Your Team

Market forces such as workforce shortages and the regulatory bar set by PDGM, Value Based Purchasing, and RCD mean that everyone in the Home Health industry must do more with less. SmartCare™ uses Artificial Intelligence (AI) to transform post-acute coding, QA, and documentation to achieve clinical quality and financial outcomes. SmartCare™ applies an “Emphasis Framing” methodology to properly contextualize clinical terms and key patient information. Where previously workers needed to read through massive documents, they are now freed to apply their professional expertise where it matters.

See How SmartCare™ Works

How It Works
Powerful Search
Key Patient Information
Coding Confidence
Expert QA

How SmartCare™
Works

SmartCare™ helps your
Coders, Clinicians, and QA
teams do more with less.

Navigate in Expert Mode

With SmartCare™, your team navigates through patient documentation sets in “Expert Mode.” Powerful tools let users search, review, and jump directly to key information, making it easy to move between sections without endless scrolling.

Emphasis Framing Contextualizes Patient Information

SmartCare™ applies Emphasis Framing methodology to highlight diagnosis and other clinical terms in a patient record. In seconds, artificial intelligence achieves true contextual understanding of patient records. Emphasis Framing highlights the terms within the documents that are most relevant for review.

Every Single Word in Every Single Patient Document

When reviewing very large, often hundreds of page, patient records humans naturally experience cognitive overload. Even the most skilled and thorough user can miss key items. SmartCare™ reads and contextualizes every single word in every single document, no matter their format. SmartCare™ provides a backstop that gives you the confidence to know that all important information is reviewed.

SmartCare™ Extends Your QA Team’s Reach

For Quality Assurance teams, SmartCare™ is the tool that turbo-charges their productivity and boosts their confidence. Because the AI reads and contextualizes every word in patient records, QA teams can be assured they are comprehensively reviewing clinical and coding team’s work. SmartCare™ can be used to QA both in-house and third party coding teams.

See How SmartCare™ Works

L L
How It Works
L L
Powerful Search
L L
Key Patient Information
L L
Coding Confidence
L L
Expert QA

How SmartCare™
Works

SmartCare™ helps your
Coders, Clinicians, and QA
teams do more with less.

Navigate in Expert Mode

With SmartCare™, your team navigates through patient documentation sets in “Expert Mode.” Powerful tools let users search, review, and jump directly to key information, making it easy to move between sections without endless scrolling.

Emphasis Framing Goes Beyond Just Highlighting Terms

SmartCare™ applies Emphasis Framing methodology to go beyond highlighting diagnosis and other medical terms in a patient record. In seconds, artificial intelligence achieves true contextual understanding of patient records. Emphasis Framing highlights the terms within the documents that are most relevant for review.

Every Single Word in Every
Single Patient Document

When reviewing very large, often hundreds of page, patient records humans naturally experience cognitive overload. Even the most skilled and thorough user can miss key items. SmartCare™ reads and contextualizes every single word in every single document, no matter their format. SmartCare™ provides a backstop that gives you the confidence to know that all important information is reviewed.

SmartCare™ Extends Your
QA Team’s Reach

For Quality Assurance teams, SmartCare™ is the tool that turbo-charges their productivity and boosts their confidence. Because the AI reads and contextualizes every word in patient records, QA teams can be assured they are comprehensively reviewing clinical and coding team’s work. SmartCare™ can be used to QA both in-house and third party coding teams.

Emphasis Framing

The artificial intelligence in SmartCare™ applies an Emphasis Framing method to achieve true contextual understanding of physician narratives, patient records, and referral documents regardless of format. Emphasis Framing interprets very large patient information sets as a human operator would, but with greater overall accuracy and is done in seconds – allowing humans more time to apply their professional expertise.

TRANSFORMS

OCR

Optical Character Recognition (OCR) turns document images into digitized text. SmartCare™ converts all referral document formats
into computer readable content.

INTERPRETS

NLP

SmartCare’s Natural Language Processing (NLP) models have been optimized to understand home health referral content. The platform identifies each occurrence of clinical terms appearing in patient records.

UNDERSTANDS

Clinical Models

In seconds, the SmartCare™ clinical models unlock what is
important in every block of text across all submitted documents. Intelligent visual queues are applied to items of interest to
coders and clinical staff.

SUMMARIZES

Application

The SmartCare™ Application presents clinical terms, coupled with helpful PDGM and F2F details. Users receive key highlights and search capabilities that allow them to quickly unlock what matters while field clinicians are delivered a summary report of known patient information.

0%

Improved
Comorbidity

0%

Reduction in
Turnover

0%

Improved Record
Review Efficiency

“SmartCare™ allows our team to search for specific conditions within the documentation as an easier means of identification of pertinent diagnoses and provider confirmation. Tools that enable us to deliver a higher level of coding accuracy and the ability to capture appropriate co-morbidity adjustments, in turn, better represent the care being provided to patients."

VP of Clinical Services

Wins

SmartCare™ for
Coders and QA Teams

For Coders and QA teams, SmartCare™ collapses and nearly eliminates the time required to read full patient document sets. No matter their source format, the AI normalizes, reads, and contextualizes the content for the user, identifying “what matters.” Both Coders and QA alike are freed up to use their time applying their professional judgment and skills.

Do More with Less

Home Health’s new reality is that we all must learn to do more with less. SmartCare™ does the time-consuming, rote work of reading so that your team has more time with eyes-on the information that matters. SmartCare™ interprets hundreds of pages of patient documents in seconds, allowing your team to review more records per day and with higher accuracy. Do more with less.

SmartCare™ Users Enjoy Higher Job Satisfaction

Even the most dedicated and skilled coding and QA teams are worn down by the cognitive overload of reading hundreds of pages of patient information. In addition to being more accurate, SmartCare’s ability to get to the important sections means that your users spend most of their time practicing the interesting part of their work. Working on more of what matters increases job satisfaction.

Give Them the Right Tools

Your Home Health team does great work, but their best work emerges when they have the best tools. SmartCare™ uses Artificial Intelligence to free time for them to do more of what they do best.

See how Home Health agencies are doing
MORE with less.

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